Privacy Policy

Last updated: 26 February 2026

Foragers Group Pte Ltd and its related entities (“Foragers Group”, “we”, “us” and/or “our”) are committed to protecting and respecting your privacy and personal data. This privacy policy (“Policy”) sets out how we collect, use, disclose, and retain your personal data. It also explains how we may collect personal data from you through our website, social media platforms, outlets, or other channels, and how it will be used, processed, and/or disclosed by us or on our behalf. Please read this Policy carefully to understand how we handle your personal data.

By accessing or using our website, outlets, or otherwise providing your personal data to us, you acknowledge that you have read this Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not consent, please do not provide your personal data.

Personal Data We Collect, Use and/or Disclose

Information You Give Us

We may collect personal data when you interact with us, including:

  • Filling in forms on our website or in-store

  • Making reservations or orders online or in-person

  • Participating in surveys, contests, or promotions

  • Contacting us via email, phone, or social media

This may include your name, contact details, email address, billing information, payment information, and any other personal data you provide.

Information We Collect Automatically

We may automatically collect certain information from your browser or device, including:

  • Technical information such as IP address, browser type and version, operating system, and platform

  • Information about your visit, including pages viewed, time spent on pages, clicks, downloads, and navigation patterns

Information from Other Sources

We may receive personal data about you from third parties such as service providers, delivery platforms, analytics providers, or advertising partners.

Other Information

We may also collect personal data through communications with our customer service team, feedback forms, or surveys to improve our services and tailor promotions.

How We Use Your Personal Data

We use your personal data for purposes including, but not limited to:

  • Processing reservations, orders, and payments

  • Communicating promotions, contests, events, and other offers

  • Conducting surveys and gathering feedback

  • Managing employment, vendor, or partnership relationships

  • Ensuring safety and security of our outlets

  • Compliance with legal and regulatory obligations

Where We Store Your Personal Data

Personal data collected by us will be processed and stored in Singapore. We may share your data with our related entities and service providers within Singapore as needed to provide our services. Your data will not be transferred outside Singapore except as allowed under the Personal Data Protection Act 2012 (PDPA).

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, transmission of information over the internet is not completely secure, and you provide your data at your own risk.

Personal Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or to meet legal, regulatory, or business requirements. Afterward, data will be securely deleted or anonymised.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend you review their policies before providing personal data.

Your Personal Data Rights

You have the right to:

  • Request access to or correction of your personal data

  • Withdraw consent for marketing communications

  • Request that we stop processing your personal data for certain purposes

To exercise your rights, please contact our Data Protection Officer. We may require verification of your identity and may charge a reasonable fee for access requests where permitted under the PDPA.

Changes to This Policy

We may update this Policy from time to time. Please check this page regularly for updates. Material changes will be communicated where required by law.

Contact

For enquiries, complaints, or feedback regarding your personal data, please contact:

Foragers Group Pte Ltd
9 Mohamed Sultan Road #03-01 S238959
hello@foragers.com.sg